For more help with Alchemy you can try these avenues:
On the Alchemy site are a range of demonstration videos that can give you a good picture of how Alchemy works:
You can also try searching through the forums for information.
The forums contain a lot of postings from users on many topics. You can use the search system to locate topics or just browse the categories. If you don't find what you want then try subscribing to the forums and posting your question to the relevant category. There are a few things to keep in mind when asking a question in a forum or to a mailing list. First, be as clear as you can with your question and provide any information that you might think would help some to try to help you. You might, for example, include information about the operating system you are using, or various specifics that relate to what you are trying to achieve. Additionally, it is always good practice to also post back to any forum or mailing list if you manage to solve your query and include clear information on how you solved the puzzle. This is so that someone else that may have the same issue can resolve it using what you have found out. If possible post back to the same thread (discussion topic) so that anyone searching through the forum can follow the discussion including the solution.
Searching the web is always useful. If you are looking for problems arising from errors reported by the software then try entering the error text into the search engine. Be sure to edit out any information that doesn't look generic when doing this. Some search engines also enable you to try searches of mailing lists, online groups etc, this can also provide good results.